Frequently asked questions
L’Île de Kernodet campsite
Welcome to the Frequently Asked Questions page for Camping Paradis l’Île de Kernodet, your 4-star camping destination in Saint-Molf, Loire-Atlantique. Ideal for families, our campsite in Saint-Molf offers a unique experience where comfort and conviviality meet to make your stay unforgettable.
Do you have any questions or require further information?
We’re here to help. You can contact us by email or by telephone on 02 40 62 55 62 or 06 40 84 49 55.
Surroundings
Where's the nearest beach?
The nearest beaches are in Mesquer, about 3.5 km from the campsite.
Is there a beach shuttle in front of the campsite?
No
How far are we from downtown Saint Molf?
800m
How far is the campsite from the nearest shops?
800 m
How far is the campsite from the cycle paths?
At the start
Where is the nearest train station?
La Baule
How far are you from the nearest airport?
Nantes Atlantique 80km
What's the nearest village?
Saint-Molf
Where is the nearest ATM?
Mesquer
Where and when are the nearest markets?
Details of the Presqu’île markets can be found here, on our application.
Miscellaneous
How can I receive a campsite brochure?
We don’t have a brochure, but you can consult our website.
What does cancellation insurance cover?
We offer 2 types of insurance: comfort cancellation insurance and premium cancellation insurance.
How do I make a claim?
You can send us an email to contact@camping-iledekernodet.com or send us a registered letter with acknowledgement of receipt to Camping L’Ile de Kernodet 19 route de la Turballe 44350 Saint-Molf.
Who do I contact in the event of a dispute?
You can send us a registered letter with acknowledgement of receipt to Camping L’Ile de Kernodet 19 route de la Turballe 44350 Saint-Molf.
Where can I find the price list?
Prices are available on our website from the menu, or here.
Location
What kind of electrical outlets are available on the pitches?
A European plug is required
Is it possible to rent a fridge for campers?
Yes
What should I bring to the campsite?
All your equipment
Is water available on every pitch?
No
Are water and electricity included in the price of the pitch?
Yes
Are there special sites for motorhomes?
Yes, especially when the soil is soft (in early spring and autumn).
Is it possible to empty the toilet on site?
Yes, we have a terminal for chemical toilets.
What are the maximum dimensions for caravans and motorhomes?
8 meters
Do you offer long stays?
No
Rental
How is the mobile home fitted out?
2-bedroom mobile homes are equipped with 2 bedrooms, 1 with a 140×190 or 160×200 bed, and the other with 2 80×190 beds. 3-bedroom mobile homes have 3 bedrooms, 1 with a 140×190 or 160×200 bed, and the other 2 with 2 80×190 beds.
Is it possible to rent a baby cot or high chair?
Yes
Are sheets and towels provided?
No, but rental is possible
Is the mobile home equipped with a television?
Yes, except mobile homes Eco
Is the mobile home equipped with air conditioning?
No
How are the accommodations equipped?
Our mobile homes are equipped with crockery, cleaning materials (no products), comforters and pillows.
Can I park a second vehicle near my mobile home?
On certain pitches only at extra cost
What is the minimum number of nights for a rental?
Minimum 2 nights
How is the mobile home fitted out?
2-bedroom mobile homes are equipped with 2 bedrooms, 1 with a 140×190 or 160×200 bed, and the other with 2 80×190 beds. 3-bedroom mobile homes have 3 bedrooms, 1 with a 140×190 or 160×200 bed, and the other 2 with 2 80×190 beds.
Is smoking allowed in rental properties?
Smoking and/or vaping is not permitted in the rental units.
Do you have any PRM accommodation?
No
Is there heating in the accommodation?
In all rooms on all mobile homes EXCEPT Eco mobile homes
How big are the beds?
For double beds: 140×190 or 160×200 and for single beds: 80×190
Swimming pool
What are the swimming pool opening times?
10:30am-12:30pm and 2:30pm-7pm
Is the pool heated?
Yes
What are the pool dimensions?
The pool: 7.60mx15m
Are swimming shorts allowed?
No
Is the pool supervised?
No
Do visitors have access to the campsite swimming pool?
No
Reservation
How can I make a reservation?
On our website or by phone
Are you a Vacaf member?
No
Do you accept vacation vouchers?
We accept ANCV
What payment methods do you accept?
Cheques, bank transfers, CB, ANCV
Can I pay in instalments?
30% deposit on booking, balance due 30 days before start of holiday. Multiple payments are accepted provided the balance is paid 30 days before start of holiday.
When do I have to pay the balance of my reservation?
The balance must be paid 30 days before the start of your stay.
What is the tourist tax?
The taxe de séjour is a tax on stays that municipalities collect from tourists staying for a fee in accommodation such as hotels, camping sites, vacation rentals, bed and breakfasts, etc.
What is the ecotax?
The ecotax is a contribution to the cost of processing recyclable waste.
How do I modify a reservation?
See our terms and conditions, or click here
How do I cancel a reservation?
See our terms and conditions, or click here
Are CAF vouchers accepted?
No
Open-plan living area
Can I arrive outside reception opening hours?
We have a late arrival procedure, please contact reception.
Can we leave outside reception opening hours?
Yes, with campsite agreement
My mobile home is available before 4pm on Saturdays. Is it possible to arrive earlier?
If the mobile home is available, please call the campsite.
Is my dog allowed in the rental property?
Yes under certain conditions: only 1 dog under 10kg except cat.1and 2. the dog must not be left alone in the mobile home and must be kept on a leash in the campsite.
Are pets allowed on the campsite?
Yes, under certain conditions: only 1 dog under 10kg, excluding cat.1 and 2. The dog must not be left alone in the mobile home, and must be kept on a leash in the campsite.
Am I allowed to invite family or friends to the mobile home? If so, is there a charge?
Yes, under certain conditions, call the campsite
Can I put a tent next to the mobile home?
No
Do I have to pay a deposit at the time of installation?
Yes
Is there a launderette on the campsite?
Yes
Are barbecues allowed on the campsite?
Yes, you need to keep it away from hedges and have a bucket of water nearby.
Is there wifi in the campsite?
Yes
What time do I have to return the mobile home?
Maximum 10h00
How late can I drive into the campsite?
There are no restrictions, but we ask holidaymakers to keep their voices down and not make any noise (talking loudly, slamming doors…).
Are visitors welcome?
Yes, but they must present themselves at reception. Visitors are not allowed in the aquatic area.
What are the arrival and departure times?
Pitches: arrival from 3.00 pm and departure before 12.00 am/ Rented accommodation: arrival from 4.00 pm and departure before 10.00 am
Can I choose my pitch or mobile home?
Yes, subject to availability
Is wearing a bracelet compulsory?
Yes
Can we bring our own barbecue?
Yes
When can I get my deposit back?
On departure or within 3 to 5 days after departure at the latest
Are minors accepted?
Yes, with 1 adult
Do you offer cleaning packages?
Yes
What to do if you arrive late?
We need to call the campsite to set up our late arrival procedure.
Services/Animations
Do you offer any entertainment at the campsite?
Yes
Do you have a kids' club?
Yes, in July and August
Do I have to pay for the kids' club?
No
Do I have to pay for wifi?
Yes, except for Eden and Premium rentals
Are there any shops on the campsite?
Bar-snack
Are animations included?
Yes
Are bicycles available for hire on site?
We work with an external service provider